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Frequently asked questions on event invitations and ordering boutique stationery
customisation.
We want our invitations to reflect you and your celebration, so all of our designs are totally customisable. You can change the font type, the size of the fonts, or the colours. The cost of these customisations is already included in our pricing. If you're looking for inspiration and want to chat about your options, give me a call or email me and I'd love to talk. For more inspiration: check out our blog. It’s also okay to fall in love with a design as-is and want your invitations to look just like the sample too!
Can I change the wording on any of the pieces? Of course, please use whatever wording you'd like! Additional text can be added to any piece at no extra cost. We're happy to add meal choices or song requests to response cards, reception information to the invitation, and so on. It's rare that we'll have difficulty fitting your text on a particular piece, but this does happen on occasion with order of service booklets and menus. If we're having difficulty fitting your text, we'll certainly work through options with you – editing the text down, adding an additional piece, or printing that piece double-sided, with text on both the front and the back. We're always happy to assist with wording. Click here to see wording samples covering all sorts of situations and all sorts of pieces, including invitation wording, response card wording, thank you card wording, and more.
Can I change the font in a design? And can I increase the font size in an invitation?
Yes! That's part of the design customisations that we love to do for you, and there is no charge for this sort of design work. All of our designs allow you to choose a different font from our très inviting font menu, increase or decrease the size of the fonts, and even change the size and positioning of illustrations too (if we can!). Our font library contains over 50 of our favourite fonts, and we're certain that you'll find one or two that you'll love. Click here to view our menu. However, if you're looking for something truly unique, we can source more font styles for you at no additional charge.
Can I see a sample in this or that size and or colour combination?
To keep samples affordable, we can only offer them as shown on our website or provide examples of previous customer’s orders. Of course when you place your order, we can print them in any way that your heart desires.
What if I really love your style and want you to do my invitations, but there is nothing that I want on your website? Yes, we can design a custom invitation for you. This will incur an additional $50 fee on top of the invitation purchase price. We will require from you a degree of detail as to what you would like the invitation to include in terms of images, colours, and overall design or theme. We will then design an invitation and send a proof to you. We will make changes to the design until you are happy following your feedback. The design is then printed and follows the same process as a normal ‘off-the-rack’ design. Please note, we will own the design and may include the design for purchase on the très inviting website in the future if we wish.
Am I able to choose a design from one category and use it for something different? Definitely! For example, if you’re planning a christening but like one of engagement designs, just tell me all your event details and I will re-design it to suit at no additional cost.
Can I use different colours for a design?
Yes! You can choose any of our 80+ très inviting colours for no additional charge. If you have a specific pantone colour you would like to use that matches your theme, please let us know. Click here to view the Colour Chart.
Can I have the names of guests added to my invitations? Yes of course you can, and at no additional cost. Please email me your guest list and I will insert them for you. Click here for the invitee personalisation list form. Please type all names exactly as you would like them to be spelt and written. For example Mr & Mrs Smith, John and Jane Smith, John & Jane. Guest names are printed on each invitation in matching colours and fonts. Alternatively, most of the designs already have the space inserted so that you can write the names on the invitation.
inclusions & add-ons.
Invitation shapes and sizing
The first step is to choose the invitation shape that suits you best. Click here to view the sizes for invites and the extra add-ons.
We can also round the corners of any piece without adding to the turnaround time and adding very little to the cost of your invitations. Simply slect your preferred corner option when placing your order.
Rounded corners are an elegant complement to any invitation style, and a simple way to make your invitations distinctive without being fussy.
Are envelopes included with my invitation order?
Envelopes are included with all invitations. I provide white envelopes as standard. However très inviting is happy to source coloured coloured envelopes to match your invite design colours, however this will incur an additional cost $0.50 per envelope. You can also remove the envelopes from your order.
Are the table numbers and place cards free standing? Yes both the place cards and table numbers are tent-style, free-standing. I can create flat versions if you require. Please just choose the option you prefer on the pull-down menu when you place your order.
Can I use words/place names instead of numbers for tables? Yes, we offer wording customisation on all products for no additional cost. For example instead of table 1-8, we can name each table as cities you’ve both lived in or visited.
Do you print on envelopes? Unfortunately not, however we can create address labels for your envelopes at a cost of $0.50 per label. We print in a matching font on clear or white self-adhesive mailing labels. Please just choose the option you prefer on the pull-down menu. We will supply you with a template for you to add your guests' names and addresses and email back to us. Click here for the invitee personalisation list form.
Can you attach a magnet to the back of my invites/announcements?
Yes, we can attach a simple magnet to the backs of all one-sided invites for an additional cost of $0.20 per magnet. Please just choose the option you prefer on the pull-down menu when you place your order.
What other add-ons do you offer? We currently offer over a dozen matching stationery pieces/options:
- Square invite (single or double-sided
- DL landscape invite (single or double-sided)
- DL portrait invite (single or double-sided)
- A6 invite (single or double-sided)
- A6 Save the date card
- Registry, directions or accommodation card
- A6 Response cards and postcards
- Wine labels
- A1, A2 or A3 Seating Chart
- A6 Thank You card
- A5 Order of Service/Ceremony Booklet cover
- Place cards (flat or tent-style)
- Favour tags
- DL Dining Menus
- Square Table Numbers (flat or tent-style)
- Additional items (in complementary designs) such as matchboxes, serviettes, stubby holders, coasters and stickers can also be sourced.
Can you print on the inside cover of the order of service cover? What are my printing and binding options for order of service booklets?
We can print on the inside of order of service covers for an additional 50%. The order of service cover will require you to print the interior pages and assemble on your own with a ribbon or staples.
If I’m submitting a photo what quality do you need?
A photo taken on a high quality setting (300dpi) on a digital camera is ideal – not a camera phone. The file also needs to be a jpg and not inserted in a word document.
timing & ordering.
Is it possible to order the invitations and response cards now and then the matching stationery closer to the date?
Yes, this is possible. It’s totally up to you. You can order everything together or place a separate order later on. All you need to do is follow the same order process each time you order.
How far ahead of time should I order my invitations? And when should I mail my invitations out?
Invitations are generally sent out six to eight weeks before the wedding. Our standard turnaround time is about 3-4 weeks (5-10 days for the design (this includes any revisions requested by the customer), and once the design is approved, it takes us 1-2 weeks to do the printing). We recommend ordering your invitations from us as soon as all your information (time, date, location) is confirmed.
Do you offer rush turnarounds?
We totally sympathise with your need to receive your invitations as soon as possible and we will do our very best to accommodate our clients’ turnaround needs. Please advise us when you place your order what date you need it by.
What is the minimum number I can order?
As printing is done digitally, there is no minimum order.
How should I establish my reply by date? What is traditional?
Typically the reply date is 2-4 weeks prior to the wedding, but this may vary depending on your caterers and venue. Check with your caterers/venue just to make sure. A great way to speed up rsvp replies is to include a stamp on the reply postcard or stamped and address envelope with the invitation. You will be amazed at how promptly these come back.
I’m inviting 78 couples/families. How many invitations should I order?
Keep in mind guest lists have a way of mysteriously expanding. So the decision of how many extras to order really depends, in part, on you and how certain you are of your guest list! However très inviting supplies approximately 5% blank extra invitations and matching accessories free of charge with every order just in case you have a last minute addition or if you need to correct a spelling error with a guest name, address or salutation.
It is very important that you settle on your guest list prior to ordering and that you have all of the information correct and triple checked. These extra invitations and accessories are included at no cost to you as a courtesy. Unlike other invitation companies, we don't force you to order in quantities of 10 or 25, so you can order whatever odd number that you need. And remember to order based on the number of families or couples that you're inviting - not the number of actual people invited to your wedding!
Do I need to send out save the dates for my wedding? And when do I send them out?
Save the dates are sent out 6-12 months before the wedding. They're especially useful if you're planning a destination wedding; if you're inviting out of town guests who will need to travel; or if your guests are simply very busy people whose weekends get booked up months in advance. Save the dates can look just like your wedding invitation or you can choose a totally different design. They are often less formal too, meaning you can be as adventurous and playful as you like.
printing.
Can I see a proof of my design?
We will email you a colour pdf to review, which contains all the pieces in your set. You'll also receive three free rounds of changes to the proofs, to make sure your design is absolutely to your liking before we go to print. All of our clients have found our electronic proofs to be totally adequate in showing what their design would look like. We do suggest, however, that you purchase samples of the design that you love - so you can see our paper, see the design in print, and also see what our colours look like printed for total piece of mind.
I printed out my proof and the colour looks off. The colours look lighter or darker than I expected. What’s going on?
Your colour pdf proof is a digital simulation of your invitations – on-screen colour varies from monitor to monitor depending on your screen settings. Your best option, and the option we strongly recommend, is to order a tres inviting colour chart. The colour chart is a great way to see the colours you’ve selected, and you can mix and match them to come up with any colour combination that your heart desires.
What kind of paper do you use?
très inviting’s digitally prints on paper known as Color Copy. This brand of paper offers true colour reproductions from originals due to its specially formulated surface, making it ideal for photo reproduction, letterheads and all forms of digital printing. Color Copy has high stability, flatness and stiffness. This combined with excellent opacity and whiteness makes it ideally suited as a brochure and business paper. Color Copy is made from elemental chlorine free bleached pulp sourced from well-managed forests and controlled sources. It is manufactured by an ISO 14001 certified mill.
postage & shipping.
How do I know when my order is shipping?
Once you have approved your final proof, we will be in touch with you via email to confirm your shipping address and let you know the date your set will ship. If you have any special requirements (shipping to an alternative address or requiring that your package be signed for) this is the time to make those arrangements!
What shipping method do you use?
To keep it simple, we have a one flat fee for deliveries within Australia which is $12. We use either registered post or express post and carefully pack your order to ensure it arrives at your doorstep in perfect condition. Please contact us for pricing on deliveries outside Australia.
Do I need a special kind of pen to address the envelopes for my wedding invitations? No. Our envelopes are made with porous paper and will accept fountain, calligraphy, ball point, roller ball, gel ink or any other pen of your choice. However, we do recommend that you test your pen first as some may bleed through or require longer drying time.
How should I assemble my invitation set?
- Firstly, invite some friends over, put on some music, and have fun! This is a momentous occasion - an official milestone on your way to your actual wedding!
- Secondly, you can use this traditional way to put a wedding invitation set into an envelope.
- Invitation is on the bottom of the stack, text side up
- All other pieces should be arranged by size, smallest on top.
- Insert everything into the envelope, text side up. The right-hand side of the invitation should be closest to the envelope flap.
Is there anything I can do to make sure that my invitations reach my guests in pristine shape?
Here are some tips on how to ensure that your guests receive your invitations in pristine shape.
- Drop your invites off in person at your local post office. That will save additional wear and tear on your envelopes.
- Make sure to weigh/size your invitation to make sure you've put adequate postage on each envelope! You can check postage costs here.
- Remember to check each invitation before you mail it to make sure the flap is securely sealed.
Are stamps or postage costs to send my invitation included?
No, postage costs for your invitations are not included in the price. Our DL and A6 invitations are post office preferred size and currently cost $0.60, as long as they are under the weight restrictions. Our square invitation should cost $1.20 to mail. But it’s always best to check with Australia Post.
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